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Privacy Policy
Effective date: September 12, 2026
Homes by Santos ("we", "us") operates the website homesbysantos.com. This policy explains what information we collect when you use the site, how we use it, and the choices you have.
Information you give us
When you submit our contact form we collect the details you enter: name, email address, phone number, the type of project you are planning, your budget range, timeline and message. We use this information only to respond to your inquiry, schedule a consultation and follow up about your project.
Information collected automatically
Like most websites we use analytics and advertising tools provided by Google (Google Analytics and Google Ads). These tools use cookies and similar technologies to collect information such as pages visited, approximate location, device and browser type, and whether you arrived from one of our advertisements. This helps us understand how the site is used and measure the effectiveness of our advertising. Google's use of this data is described in the Google Privacy & Terms.
You can opt out of Google Analytics with the Google Analytics opt-out browser add-on and manage ad personalization in your Google Ads Settings. You can also block or delete cookies through your browser settings.
How we use your information
- To respond to your inquiry and provide quotes or consultations.
- To communicate about a project you have engaged us for.
- To measure and improve our website and advertising.
- To comply with legal obligations.
Sharing
We do not sell your personal information. We share it only with service providers that help us operate the site and communicate with you (for example our hosting and email delivery providers, and Google for analytics and advertising), and when required by law.
Retention
Contact form submissions are kept for as long as needed to handle your inquiry and any resulting project, and then deleted or anonymized. You may ask us to delete your information at any time.
Security
The site is served over HTTPS and access to submitted information is restricted to authorized staff. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the address below. Massachusetts residents and visitors from other jurisdictions may have additional rights under applicable law.
Children
Our services and website are not directed to children under 13 and we do not knowingly collect information from them.
Changes
We may update this policy from time to time. The effective date at the top indicates the latest revision.
Contact
Homes by Santos
Boston Metro Area, Massachusetts
Phone: (617) 821-3106
Email: eric@homesbysantos.com